Return Refund Policy
💰 Return & Refund Policy — EarAURA
At EarAURA, your satisfaction matters most. We want you to love every piece you order, but if something isn’t right, here’s how we can help.
1. Eligibility for Returns
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Items can be returned within 7 days of delivery.
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Products must be unused, unworn, and in original packaging.
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Earrings are non-returnable if worn, for hygiene reasons.
-
Customized or discounted items may not be eligible for return.
2. Return Process
To initiate a return:
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Email us at support@earaura.com with your order number and reason for return.
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Once approved, you’ll receive return instructions.
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Ship the product securely — we recommend using a trackable courier.
3. Refunds
Once your return is received and inspected, we’ll process your refund (minus any shipping costs) within 5–7 business days.
Refunds are credited to the original payment method.
4. Exchanges
If you received a defective or wrong item, we’ll replace it at no extra cost.
5. Late or Missing Refunds
If you haven’t received your refund, first check your bank or payment account.
If still unresolved, please contact us at support@earaura.site.
💰 Return & Refund Policy — EarAURA
At EarAURA, your satisfaction matters most. We want you to love every piece you order, but if something isn’t right, here’s how we can help.
1. Eligibility for Returns
-
Items can be returned within 7 days of delivery.
-
Products must be unused, unworn, and in original packaging.
-
Earrings are non-returnable if worn, for hygiene reasons.
-
Customized or discounted items may not be eligible for return.
2. Return Process
To initiate a return:
-
Email us at support@earaura.com with your order number and reason for return.
-
Once approved, you’ll receive return instructions.
-
Ship the product securely — we recommend using a trackable courier.
3. Refunds
Once your return is received and inspected, we’ll process your refund (minus any shipping costs) within 5–7 business days.
Refunds are credited to the original payment method.
4. Exchanges
If you received a defective or wrong item, we’ll replace it at no extra cost.
5. Late or Missing Refunds
If you haven’t received your refund, first check your bank or payment account.
If still unresolved, please contact us at support@earaura.site
💫 Our Promise
EarAURA stands for honesty, elegance, and trust. We handle every order with care — and every customer with respect.
💫 Our Promise
EarAURA stands for honesty, elegance, and trust. We handle every order with care — and every customer with respect.